Invoice statuses

Indicators of the status of the document, or its status, tell you what state the document is currently in

• whether someone else is currently working on it
• whether you can edit it
• if it has already been sent
• whether it was rejected, etc.

When you upload a document to Digitoo, it will first be in the 'Importing' state . This is when all data is extracted from the document, and our neural network works to relieve you of the routine work of rewriting data such as supplier name, ID number, account number, VAT rates, items, etc.

After a few seconds, the icon will change , and the document is ready for your review.

You may see this status for the document, meaning there was an error during its upload. First, ensure the document is in a format we support, i.e., jpg, png, pdf, or pdf with isdoc. If we support the format, it may have happened that the document had many pages or contained some elements we do not support.
In this case, open the given document in the Digitoo application, copy the URL link, and contact our customer support at support@digitoo.cz, where you paste this link together with the original document. Our support will help you solve the problem.

If someone else is working on the document at the given moment, it will be marked with the status . You can view it, but you can only edit it once your colleague finishes editing.

Overview of statuses:

Status name	Icon	Description
Importing		Documents are uploaded to the application, and data mining occurs on them. Currently, you cannot edit the document, and you have to wait for the status to change.
For review/approval		The document is ready for further work with it.
Extraction error		An error occurred while uploading the document. Contact our customer support at support@digitoo.cz and send a link to the document for which the upload failed.
"xx" is editing document right now		The document is now being edited by another user and you can view it as read-only.
Skipped		You want to return to the document later because something needed to be added or clarified. If you already have what you need to process it, simply open it and click the 'Edit again' button.
Denied		Rejected documents that were out of order for some reason (you can find your comment with the reason for rejection with the relevant document). This is a final, unchangeable state and such a document cannot be edited again and sent back for approval. The only way is to upload it again.
Document returned during approval		A document that was sent back for some reason as part of approval but was not rejected. You can correct this document and send it again for approval.
To export		The status for export means that you have already sent the document to the accounting system, but it has not yet arrived in the accounting system for some reason (e.g. the agent is not activated or you are in an accounting unit that is not connected to any accounting system). The document is now read-only. Make all further adjustments directly in the accounting system, or cancel the document there and upload it to Digitoo again.
Export success		A document that has been sent to the accounting system and you can find it there. You can still find and view it in Digitoo, but you can no longer edit it. It is read-only to maintain an audit trail. Make all other adjustments directly in the accounting system, or cancel the document there and upload it to Digitoo again.
Deleted		Documents you deleted. A deleted document cannot be completely deleted from the application to maintain an audit trail.